Virus & malware removal
Full cleanup, browser rescue, and security hardening so it doesn’t come back. On-site.
$157 + $150 visit
01For your home
Everything the big-box counter does.
Done at your address.
On-site computer repair across San Jose and the South Bay, with remote support everywhere else. No counters, no drop-offs, no “three to five business days.” We work in front of you and leave you with a clear account of what was done and why.
On-site service prices below are plus a $150 outcall fee per visit.
Tune-up & speed-up
Startup cleanup, updates, junk removal, health report. Old machines feel new again.
$79 + $150 visit
Data backup & transfer
Photos, documents, everything moved safely to a new machine or backup drive. Priced by size, exact quote before we start.
from $157 (up to 100GB)
Data recovery
Deleted files, failing drives. Evaluation and recovery attempt, and clean-room lab escalation is quoted, no-data-no-fee.
from $44
New computer setup
Unboxed, updated, printers connected, old machine wiped for donation. On-site. Data transfer priced separately.
$157 + $150 visit
Home Wi-Fi & mesh
Dead zones gone. Mesh design, install, and every device reconnected before we leave.
from $129
Upgrades: SSD, RAM, GPU
The single best money-per-speed upgrade there is. We supply or install your parts.
$89 labor + parts
Remote fixes
Screen-share session, anywhere in the US. Quick tasks $35, troubleshooting $89, virus removal $134.
from $35
02TVs, sound & screens
The TV goes on the wall.
The cables go inside it.
TV mounting, home theater and multi-room audio, installed by the people who also run your network. That matters more than it sounds, because most streaming complaints turn out to be network problems.
On-site service prices below are plus a $150 outcall fee per visit.
TV mounting
We locate the studs properly, level the bracket, and run the cabling inside the wall. Fireplace and tile mounts are fine. The packaging leaves with us.
from $117 · 56″+ $162
Home theater & sound
Receiver, speakers and subwoofer placed and calibrated for the room you actually have, rather than a showroom. One remote runs everything.
from $225
Whole-home audio
In-ceiling speakers, patio zones, Sonos. Every room keeps its own volume.
from $199 per zone
Commercial A/V
Bar and restaurant screens, conference rooms, digital signage and menu boards. We source the hardware, or mount what you have already bought.
from $499 · walls quoted
03For your business
IT that shows up.
Small business IT support for shops, restaurants, offices and warehouses. We build the boring stuff that never goes down, and we answer the phone when it does.
On-site service prices below are plus a $150 outcall fee per visit.
Security cameras
PoE camera systems with local NVR recording you actually own. No monthly cloud ransom.
4-cam systems from $899 installed
Racks & structured cabling
Clean racks, labeled runs, tested drops. The wiring closet you’re not embarrassed by.
drops from $149 · racks quoted
Business Wi-Fi & networking
Site survey, business-grade access points, guest network kept away from your registers.
from $399
POS systems
Point-of-sale installed, networked, backed up, and staff walked through it. Square, Clover, Toast and friends.
installs from $499
Custom PCs & workstations
Editing rigs, CAD boxes, front-desk fleets. Built, burned in, and warrantied.
build fee from $199 + parts
Managed support & consulting
Monthly care for your machines and network, or a one-time straight-answer consultation. First site walk is free.
from $299/mo · consults $125/hr
We install and support
UniFi · Omada · Square · Clover · Toast · Reolink · Synology · Proxmox · Windows · macOS · Linux
04How it works
Three steps. No mysteries.
- Step 01
Tell us what’s wrong
A two-minute form, or call us directly. Describe it however makes sense to you. Working out what is actually broken is our job.
- Step 02
We show up
Same-week, often next-day. We diagnose on-site and quote a flat rate before touching anything.
- Step 03
No fix, no repair fee
You approve the flat rate, we fix it, and it’s covered by a 30-day guarantee.
Know your total
Your service.
Plus a $150 visit.
One flat outcall fee, anywhere we serve. Added to the service price and confirmed before work starts.
Example · virus removal
Service$157
Outcall fee+ $150
Your total$307
Remote support? No outcall fee.
05Pricing
The service price.
The full visit total.
On-site totals below include the $150 outcall fee. Remote services have no visit fee.
Service
Service fee
Total with visit
Book
Virus & malware removal
$157
$307
New computer setup
$157
$307
Data backup / transfer, up to 100GB
$157
$307
On-site diagnostic
$79
$229
Tune-up
$79
$229
Remote fixes
$35–$134
$35–$134No outcall fee
On-site prepayments include the service price plus the $150 outcall fee. Prefer to pay after the work? Use the booking form. Prepayments are fully refundable until work starts. The $79 diagnostic is credited toward an approved repair; the $150 visit fee remains separate. Data backup above 100GB: service fees are $206 to 200GB, $260 to 300GB, and $364 to 500GB, plus the visit fee. Larger jobs, parts, brackets and additional cabling are quoted before work starts.
Every visit, same standard
06The standard
You’ll know exactly
who’s at your door.
You are told which technician is coming before they arrive, by name and photograph. The same technician quotes the job, carries out the work and documents it. No dispatch queue and no rotating subcontractor.
While the work happens, a live job page records every stage with notes and photographs. Afterwards that record is yours to keep, along with a direct line to the technician who did the work.
- Based inSan Jose, California
- On-siteThe South Bay, usually within the week
- RemoteAnywhere in the US, from $35
- Every repairFlat rate quoted first, 30-day guarantee
Our technicians come from
- Geek Squad
- Verizon
- T-Mobile
- AWS
- TikTok
07Why us
Three commitments.
One technician, start to finish
The technician who quotes your job is the technician who completes it. Nothing is escalated to a stranger, and nothing has to be explained twice.
Flat rate, quoted first
You approve a fixed price before any work starts. Diagnostics credit toward the repair. The quote is the bill, every time.
Fixed means fixed
Every repair carries a 30-day guarantee. Same problem comes back, we come back free. If we can’t fix it, you don’t pay for the repair.
Everything here is in writing.
- 01
The quote is the bill
You approve a flat rate before anything is touched, and it does not move afterwards.
- 02
No fix, no repair fee
If we cannot fix it you pay nothing for the repair, and the diagnostic credits toward the work.
- 03
Thirty days on every repair
If the same fault comes back inside a month, so do we, at no charge.
- 04
You watch it happen
A live job page logs every stage with notes and photographs, and the record stays yours.
08FAQ
Questions, answered.
Do you really come to me?
Yes. Homes and businesses across the South Bay: San Jose, Santa Clara, Sunnyvale, Cupertino, Campbell, Mountain View, Milpitas, Los Gatos, Saratoga and Palo Alto. And if you’re anywhere else, remote sessions handle most software problems just fine.
How fast can you get here?
Usually within the week, often next-day. Business-down emergencies jump the line, call us.
What if you can’t fix it?
Then you don’t pay for the repair. The $150 outcall fee still applies. Diagnostics are credited toward the fix, and every repair carries a 30-day guarantee: same problem comes back, so do we, free.
How do I pay?
Card (secure Stripe checkout, online or on-site), and invoicing for business accounts. No cash needed, no memberships, ever.
Is my data safe with you?
Your data never leaves your premises unless you ask for an off-site backup. We work in front of you, and we’ll show you what we did and why.
Can you beat a written quote?
Bring it. If it’s a like-for-like job in our service area, we’ll tell you honestly whether we can beat it or whether their quote is actually good.
How much does computer repair cost in San Jose?
On-site visits cost the service price plus a flat $150 outcall fee anywhere in our South Bay service area. Virus removal and new computer setup are $157 each, or $307 including the visit. A $79 tune-up is $229 including the visit. The $79 diagnostic is credited toward an approved repair; the outcall fee is separate. Remote fixes start at $35 with no outcall fee. We confirm the full total before work starts.
How much does TV mounting cost in San Jose?
TV mounting service starts at $117 for sets up to 55 inches and $162 for 56 inches and above. Add the $150 outcall fee: visit totals start at $267 and $312, respectively. That covers locating studs, levelling the bracket, tidying the cables and taking the packaging away with us. In-wall cable concealment depends on the wall and is quoted with the job. Home theater and surround sound installation starts at $225, and multi-room audio is $199 per zone. Whatever we quote before starting is what you pay.
Can you help me if I’m not in the South Bay?
Yes. Remote sessions handle software problems, email, slowdowns and setup anywhere in the US, with quick tasks from $35 and no outcall fee. On-site visits cover the South Bay and add a flat $150 outcall fee to the service price.
09Book a visit
Request a visit.
Two minutes, no account, no spam. We reply the same business day to confirm a time and a flat rate. Prefer talking? Call (408) 273-7816 or send us a text.
- Same-day reply
- Flat rate quoted before work starts
- 30-day fix guarantee